Buy Used and New Valarie A. Zeithaml Books

Services Marketing (McGraw-Hill International Editions Series)

by Valarie A. Zeithaml, Mary Jo Bitner

ISBN 13: 9780071169943

Format: Paperback (656 pages)
Publisher: McGraw-Hill Education (ISE Editions)
Published: 01 Jan 2000
Other Format: Paperback

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Services Marketing (The McGraw-Hill Series in Marketing)

by Valarie A. Zeithaml,Mary Jo Bitner

ISBN 13: 9780071148818

Format: Paperback (608 pages)
Publisher: McGraw-Hill Education (ISE Editions)
Published: 01 May 1996
Other Format: Paperback

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Services Marketing: Integrating Customer Focus Across the Firm: Integrating Customer Focus Across the Firm

by Alan Wilson,Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler Associate Professor of Marketing

ISBN 13: 9780077169312

Format: Paperback (600 pages)
Publisher: McGraw Hill / Europe, Middle East & Africa
Published: 01 Apr 2016

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Services Marketing: Integrating Customer Focus Across the Firm (COLLEGE IE OVERRUNS)

by Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler Associate Professor of Marketing

ISBN 13: 9781260083521

Format: Paperback (544 pages)
Publisher: McGraw-Hill Education
Published: 08 Jul 2017

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Customer Equity Management

by Roland T. Rust,Katherine N. Lemon,Valarie A. Zeithaml

ISBN 13: 9780131419292

Format: Paperback (576 pages)
Publisher: Pearson
Published: 19 May 2005

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Profiting From Services and Solutions: What Product-Centric Firms Need to Know (UK PROFESSIONAL BUSINESS Management / Business)

by Valarie A. Zeithaml, Stephen W. Brown

ISBN 13: 9781606497487

Format: Paperback (134 pages)
Publisher: Business Expert Press
Published: 01 Jul 2014

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Services Marketing: Integrating Customer Service Across the Firm 4e: Integrating Customer Focus Across the Firm

by Alan Wilson,Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler Associate Professor of Marketing

ISBN 13: 9781526847805

Format: Paperback (600 pages)
Publisher: McGraw Hill / Europe, Middle East & Africa
Published: 07 Oct 2020

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